Prior to making itself known in the servicing market, its owners worked extensively in various areas of residential mortgages. From loan origination, to creative resolutions centered around loss-mitigation, to foreclosures. While working in these areas, our owners listened, observed, and actively sought feedback from private real estate investors in order to gain knowledge about what is most important to them from a servicing company. With this information, DIA Servicing was able to set itself apart from other servicing companies as these principles remain at the core of our business. DIA Servicing strives to make sure our lenders and borrowers never feel in the dark about the status of their loans.
For Lenders/Investors
DIA Servicing is committed to ensuring that our Lenders never feel “in the dark” about what is going on with their loan, and to taking the stress out of the regulatory maze that burdens lenders. We utilize top-of-the line software that allows us to instantaneously update individual loan information, and our online Lender Portal is available to you 24/7. Service highlights include:
- Strong Customer Communication and Support
- Prompt Disbursement of Lender Funds (with ACH credit option)
- Comprehensive Escrow Management
- Specialty Loan Servicing (wrap-around mortgages, SUB-2 deals, etc.)
- 24/7 Lender Portal for Portfolio Review
- Payoffs and Satisfactions
- Annual 1098 and 1099 Issuance
- Multiple Reports Delivered Upon Request
- Default Administration
- And Much More!
For additional information, contact info@diaservicingtx.com
For Borrowers
Your home is your biggest investment. DIA Servicing is here to make the payment process simple throughout the life of your loan. Highlights Include:
- Friendly and Responsive Customer Care Team
- Online Access to Monitor Your Account
- Multiple Payment Options Including Monthly AutoPay
- Early Intervention and Assistance in the Event of Unforeseen Financial Emergencies
- And Much More!
For questions, contact CustomerCare@diaservicingtx.com