Listening to what Lender’s want and need most out of their servicing company formed the foundations and philosophies of DIA Servicing. Everyday, the owners of DIA Servicing foster a culture focused on delivering and meeting the needs of our Lenders.
DIA Servicing’s Goals:
• Make Note Servicing Like “Clockwork” for our Lenders
• Never Allow a Lender to Feel “In the Dark” About the Status of One of Their Loans
• Communicate-Communicate-Communicate!
• Continually Seek Lender Feedback and Develop Strategies to Implement
• Clear Cut Month-to-Month and Yearly Lender Reporting
LOOKING AHEAD:
As the mortgage servicing industry continues to evolve, DIA Servicing remains committed to investing in technology, strengthening client relationships, and delivering dependable servicing solutions that protect investments, support borrowers, and provide peace of mind.
• Lender Portal Upgrades and Broader Self-Service Reporting Capabilities Through the Portal
• Expansion of Borrower Payment Options Leading to Higher Volume of On-Time Payments
• Personnel Increase to Meet Increased Demand and Serve Lenders Even Better!